laura_seabrook | Phone Abuse

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Oh, and an NRMA rep called to see if I wanted to renew my road service membership.

After the obligatory "Is a Ms Laura Seabrook there? No, sorry, can I speak to Laura please." (I hate dealing with strangers on the phone) I pointed out that I no longer had a legal car to drive, she said that the call would be "monitored by her supervisor for quality purposes" and asked "if that was OK with me".

I said an definite NO! and that was that, she hung up.